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Do you take pride in turning technical plans into flawless installations? We’re looking for a skilled Installation Technician to help deliver premium smart home and AV systems across luxury residences in the UAE. You’ll work hands-on with structured cabling, device mounting, terminations and pre-commissioning support while collaborating with an experienced project team. If you’re practical, detail-focused, safety-conscious and committed to quality workmanship, we’d love to hear from you.

Key Responsibilities * Execute installation tasks including cable pulling, terminations, mounting control panels, and fitting devices such as touchscreens, keypads, sensors, speakers, and other automation hardware. * Interpret technical drawings and installation documentation to ensure systems are installed as per design specifications. * Support basic troubleshooting by identifying and resolving installation faults, checking continuity, and preparing the site for commissioning. * Collaborate closely with project engineers to assist with system testing and handover preparation. * Follow safety protocols and site procedures, ensuring personal and team compliance with HSE standards. * Maintain accurate documentation, including daily progress updates, installation reports, and photographic records. * Communicate effectively with the Head of Installations and Project Managers to report issues or suggest workflow improvements. * Stay up to date with tools, materials, and industry best practices through ongoing training and internal learning sessions. Skills & Experience * Minimum 2 years of hands-on experience in AV, home automation, electrical, or low-voltage system installation. * Strong understanding of structured cabling systems and device mounting techniques. * Ability to read and understand schematic diagrams and layout drawings. * Familiarity with smart home systems (e.g., Control4, KNX, Lutron) is an advantage. * Basic fault-finding and cable testing experience (multimeter use, continuity checks, etc.). * Good communication and team collaboration skills. * High level of attention to detail and quality-focused approach. * Willingness to travel to different sites and work flexible hours if required. Competency Alignment: The role is aligned with Redwood’s company competencies, with a focus on: * Installation (30%) – This is the core of the role. * Troubleshooting (15%) – Technicians must quickly resolve issues to avoid delays. * Design & Product Knowledge (10%) – Essential for reading drawings and understanding what’s being installed. * Company Culture (10%) – Representing Redwood on-site with professionalism and integrity. * Personal & Peer Development (10%) – Active learning and skills sharing encouraged. * Innovation & Improvement (10%) – Technicians often spot improvements firsthand. * Programming & Commissioning (5%), Project/Admin (5%), and General Admin (5%) – Supporting tasks and compliance.

Ready to engineer exceptional smart homes? We’re looking for an experienced Project Engineer to deliver sophisticated AV and automation systems across luxury residences in the UAE. You’ll program and commission platforms such as Control4, KNX and Lutron, solve complex integration challenges, and lead systems through to a polished client handover. If you combine hands-on technical expertise with clear communication, strong ownership and an eye for quality, we’d love to hear from you.

Role Summary The Project Engineer at Redwood is a pivotal technical role responsible for the successful programming, commissioning, and technical delivery of luxury smart-home and intelligent-building systems across the UAE. This role ensures that cutting-edge AV, lighting, control, and networking solutions are implemented to the highest standards, meeting both design specifications and client expectations, while actively contributing to on-site installations and troubleshooting. Key Responsibilities - System Programming & Commissioning: Configure, program, and rigorously test smart home systems, including Control4, KNX, Lutron, AV distribution, and networking solutions, ensuring they meet design specifications, client expectations, and operate reliably. - Technical Delivery & On-Site Installation: Actively participate in installations, including mounting, wiring, and device setup for AV, lighting, and control systems, providing technical leadership and ensuring accurate and efficient physical implementation. - Troubleshooting & System Validation: Proactively identify, diagnose, and resolve technical issues during system integration and commissioning, running comprehensive diagnostics and validating system performance across all integrated components. - Quality Assurance & Client Handover: Conduct thorough final system checks, ensuring all functionality is tested and documented. Support the creation of handover packs and provide essential client training for system operation. - Innovation & Technical Feedback: Contribute to the continuous improvement of programming standards, product selection, and integration techniques by providing feedback on system performance, hardware reliability, and workflow processes. - Project Coordination & Reporting: Collaborate effectively with project managers, designers, and subcontractors to ensure alignment on timelines, site readiness, and system dependencies. Maintain detailed daily reports and update internal task management platforms. - Client Interaction & Professional Representation: Represent Redwood professionally on-site, communicating complex technical solutions clearly to non-technical stakeholders and escalating critical issues to senior management when necessary. Key Performance Indicators (KPIs) - System Commissioning Success Rate: Percentage of projects commissioned on schedule with zero critical post-handover defects. - Troubleshooting Resolution Time: Average time to diagnose and resolve technical issues identified during commissioning and post-installation. - Client Satisfaction Score (Technical Aspects): Positive feedback from clients regarding system functionality and technical support during handover. - Installation Quality & Adherence: Compliance of physical installations with design schematics, wiring standards, and Redwood's quality benchmarks. - Documentation Completeness & Accuracy: Timeliness and quality of project documentation, including as-built drawings and handover packs. - Contribution to Technical Improvements: Number of actionable suggestions implemented for programming standards, product integration, or workflow efficiency. - Project Reporting Compliance: Adherence to daily reporting requirements and timely updates on project management platforms. - Certification & Skill Development: Completion of relevant industry certifications (e.g., Control4, KNX) and participation in ongoing technical training. Preferred Qualifications & Experience - Minimum of 3 years of hands-on experience in a smart home, AV, or automation engineering role. - Strong proficiency in programming and commissioning integrated systems, including Control4, KNX, AV distribution, lighting control, HVAC, and security. - In-depth knowledge of networking principles and equipment (e.g., Unifi, Aruba) within an integrated system context. - Demonstrated ability to interpret and work from system schematics, wiring diagrams, and programming logic. - Exceptional fault-finding and troubleshooting skills in complex, live project environments. - Excellent verbal and written communication skills, capable of explaining technical concepts clearly to diverse audiences. - Highly organized, self-motivated, and capable of managing individual workload effectively across multiple active project sites. - Control4 Certified Programmer or KNX Partner Certification is highly desirable. - Experience working on luxury residential or high-specification commercial projects is a significant advantage. - Familiarity with project and task management tools such as Wrike or Google Workspace. - Understanding of best practices in system documentation and standardization.

Ready to turn your interest in technology into a hands-on career? We’re looking for a Junior Technician to support the installation of premium smart home and AV systems across the UAE. You’ll work alongside experienced technicians, develop practical skills in cabling, device installation and system setup, and contribute to exciting luxury residential projects. If you’re proactive, detail-focused and eager to learn, we’d love to hear from you.

Role Summary The Junior Technician provides essential support in the physical installation of smart home and AV systems for luxury residential projects across the UAE. This entry-level role involves assisting senior technicians with cabling, device mounting, and basic setup, while actively learning industry best practices. The Junior Technician is expected to follow instructions diligently, maintain high standards of workmanship, and contribute positively to a collaborative team environment. Key Responsibilities * Assist senior technicians with cable pulling, dressing, and basic termination tasks according to project specifications. * Support the mounting and installation of various AV and smart home devices, including speakers, sensors, and control panels, under direct supervision. * Learn to interpret basic technical drawings and installation guides to understand system layouts and requirements. * Help with site preparation, organization of tools and materials, and maintaining a clean and safe work environment. * Perform basic continuity checks and cable labeling as instructed by senior staff. * Report any on-site issues, discrepancies, or potential challenges to senior technicians promptly. * Adhere to all company safety protocols and installation standards during project execution. Key Performance Indicators (KPIs) * Accuracy and completeness of assigned basic installation support tasks. * Timeliness in completing tasks and responsiveness to senior technician requests. * Adherence to safety procedures and site cleanliness standards. * Positive feedback from senior technicians regarding assistance and willingness to learn. * Minimization of re-work required on tasks performed. Preferred Qualifications & Experience * High School Diploma or equivalent; technical vocational training or certification in electronics, IT, or a related field is a plus. * 0-2 years of experience in a technical support, assistant, or entry-level installation role, preferably in AV, IT, or electrical systems. * Basic understanding of hand and power tools and their safe operation. * Strong willingness to learn, develop technical skills, and adapt to new technologies. * Ability to follow instructions accurately and work effectively as part of a team. * Good communication skills and a proactive, problem-solving attitude. * Physical ability to lift equipment, climb ladders, and work in various site conditions.