Key Responsibilities * Execute installation tasks including cable pulling, terminations, mounting control panels, and fitting devices such as touchscreens, keypads, sensors, speakers, and other automation hardware. * Interpret technical drawings and installation documentation to ensure systems are installed as per design specifications. * Support basic troubleshooting by identifying and resolving installation faults, checking continuity, and preparing the site for commissioning. * Collaborate closely with project engineers to assist with system testing and handover preparation. * Follow safety protocols and site procedures, ensuring personal and team compliance with HSE standards. * Maintain accurate documentation, including daily progress updates, installation reports, and photographic records. * Communicate effectively with the Head of Installations and Project Managers to report issues or suggest workflow improvements. * Stay up to date with tools, materials, and industry best practices through ongoing training and internal learning sessions. Skills & Experience * Minimum 2 years of hands-on experience in AV, home automation, electrical, or low-voltage system installation. * Strong understanding of structured cabling systems and device mounting techniques. * Ability to read and understand schematic diagrams and layout drawings. * Familiarity with smart home systems (e.g., Control4, KNX, Lutron) is an advantage. * Basic fault-finding and cable testing experience (multimeter use, continuity checks, etc.). * Good communication and team collaboration skills. * High level of attention to detail and quality-focused approach. * Willingness to travel to different sites and work flexible hours if required. Competency Alignment: The role is aligned with Redwood’s company competencies, with a focus on: * Installation (30%) – This is the core of the role. * Troubleshooting (15%) – Technicians must quickly resolve issues to avoid delays. * Design & Product Knowledge (10%) – Essential for reading drawings and understanding what’s being installed. * Company Culture (10%) – Representing Redwood on-site with professionalism and integrity. * Personal & Peer Development (10%) – Active learning and skills sharing encouraged. * Innovation & Improvement (10%) – Technicians often spot improvements firsthand. * Programming & Commissioning (5%), Project/Admin (5%), and General Admin (5%) – Supporting tasks and compliance.